39bat Terms and Conditions — Please Read Carefully Before Use

39bat (hereinafter referred to as the "Platform", "we", or "39bat") is an online gaming platform that provides entertainment gaming services to users in Bangladesh and other authorized regions. These Terms and Conditions constitute a legally binding agreement between 39bat and its users.

By using this platform, you confirm that:

• You are at least 18 years of age, or above the legal age required in your jurisdiction.
• You do not reside in a country or region where online gaming is strictly prohibited.
• You are using this platform voluntarily and of your own free will.
• All information provided is truthful, accurate, and your own.

39bat reserves the right to modify, update, or cancel these Terms and Conditions at any time, with or without notice. Continued use of the platform after any changes constitutes your acceptance of the updated terms.

The following conditions must be met to open a valid account on 39bat:

• One Person, One Account: Only one account per person is permitted. If multiple accounts are found under the same name, address, or device, all accounts will be closed and any deposited funds will be forfeited.
• Accurate Information: The name, address, date of birth, and phone number provided at registration must be accurate. Providing incorrect or fabricated details may result in account termination at any time.
• Password Security: You are solely responsible for keeping your account password secure. Do not share your password with anyone.
• Account Transfers Prohibited: No account may be sold, rented, or transferred to a third party.

39bat supports the most popular payment methods in Bangladesh. The following rules apply to all deposits:

• Deposits must be made from a payment method registered in your own name.
• Payments made in a third party's name will not be accepted and will be returned.
• Successful deposits are credited to your account instantly. If you experience any issues, please contact support.
• 39bat does not pay interest or returns on any deposit — this is an entertainment gaming platform.

39bat processes withdrawals as quickly as possible following successful KYC verification. The following conditions apply to all withdrawals:

• Minimum Withdrawal: BDT 500.
• Processing Time: Usually within 30 minutes to 24 hours. Bank transfers may take 1–3 business days.
• Identity Verification: KYC verification must be completed before your first withdrawal.
• Bonus Wagering: To withdraw any bonus balance, the specified wagering requirements must be met.
• Suspicious Activity: If fraud or unusual activity is suspected, a withdrawal may be temporarily placed on hold.

39bat offers a range of attractive bonuses and promotions. Each bonus offer carries its own terms that must be followed:

• Welcome Bonus: Applicable to new members on their first deposit only. Can be claimed once per person, device, or address.
• Wagering Requirement: Before withdrawing bonus funds, you must wager the amount a specified number of times (typically 20x–35x). This is clearly stated on each offer's page.
• Bonus Expiry: Each bonus has a set expiry date. Any unused bonus will be automatically cancelled once it expires.
• Game Restrictions: Some bonuses apply only to specific games. Using them on other games may result in the bonus being voided.
• Multiple Bonuses: Using multiple bonuses simultaneously is generally not permitted unless the offer explicitly states otherwise.
• Fraudulent Claims: Any fraudulent attempt to obtain a bonus will result in the cancellation of the bonus and any associated winnings.

All games on 39bat are powered by certified RNG (Random Number Generator) technology, ensuring every outcome is completely random and unbiased. The following rules apply to all gaming activity:

• Each game's individual rules apply, and the terms and conditions of the game provider must also be followed.
• If a technical error causes a discrepancy in a game result, 39bat will investigate and issue a final decision, which will be considered binding.
• The use of automated software, bots, or any form of technical exploitation is strictly prohibited.
• Using the same betting pattern across multiple accounts to meet bonus conditions will be considered "abuse".
• In any dispute relating to game rules, 39bat's server logs will be treated as the definitive evidence.

39bat places the highest priority on protecting users' information and funds. Key aspects of our security policy:

• SSL Encryption: All data transmissions are protected by 256-bit SSL encryption.
• KYC (Know Your Customer): Identity verification is required before withdrawals above a certain amount or in cases of suspected suspicious activity.
• AML Policy: Transactions are monitored in accordance with international anti-money laundering standards.
• Data Retention: Your personal information will not be sold to any third party. For details, please see our Privacy Policyavailable at.

39bat believes gaming should be a source of fun, not a cause of problems. To support this, we follow the tools and policies below:

• Daily/Weekly Deposit Limit: You can set your own deposit limits at any time.
• Self-Exclusion: If you feel your gaming is getting out of control, you can temporarily suspend your account for anywhere between 24 hours and 5 years.
• Reality Check: You will receive periodic reminders showing how long you have been playing.
• Protection of Minors: Registering an account is strictly prohibited for anyone under 18 years of age. Age verification documents may be requested if there is any doubt.

39bat reserves the right to suspend or permanently close an account without prior notice under any of the following circumstances:

• Providing false or misleading information during registration.
• Operating multiple accounts.
• Violation of bonus terms or bonus abuse.
• Any form of fraud, cheating, or use of bots.
• Money laundering or suspicious financial activity.
• Failure to cooperate with KYC verification.
• Threatening or abusive behavior toward other users or staff.

You may request account closure at any time. KYC verification will be required before any remaining valid balance is returned.

39bat accepts no liability for the following:

• Game session interruptions caused by loss of internet connection or technical errors.
• Losses caused by issues with third-party software or devices.
• Losses resulting from unauthorized access to your account — where your password was compromised due to your own negligence.
• Discrepancies between expected and actual game outcomes.
• Services may be temporarily or permanently suspended due to changes in applicable laws or regulations.

Under any circumstances, 39bat's maximum liability is limited to the actual balance currently held in your account.

If you have a dispute or complaint, please contact our customer support team first. The steps for resolving disputes are:

• Step 1: Submit a complaint via live chat or email. We aim to respond within 24–48 hours.
• Step 2: If you are not satisfied with the support team's resolution, please escalate the matter to the management team.
• Step 3: If the matter remains unresolved, you may request mediation through an independent third party.

For all disputes, 39bat's server records, game logs, and transaction history shall serve as the final and definitive evidence. All dispute resolutions will be governed by international gaming laws and the licensing authority's regulations.

39bat reserves the right to update these Terms and Conditions at any time. In the event of changes:

• For significant changes, a notification will be sent to your registered email address.
• The date of any changes will be noted at the top of this page under "Last Updated".
• Continued use of the platform after any changes have been made constitutes acceptance of the updated terms.
• If you do not agree to the updated terms, you may request account closure and withdraw any available balance.

These Terms and Conditions were originally written in Bengali. In the event of any linguistic discrepancy, the English version shall prevail.